HELP

Find quick answers to your questions below...

Order Status

• Has my order shipped?

• How do I change quantities or cancel an item in my order?

• How do I track my order?

• My order never arrived.

Store pick up information

• When will my backorder arrive?

My Account

• How do I create an account?

• How do I edit my account information?

• How much is my shipping?

• I forgot my password.

• How do I return my product?

• I received the wrong product.

• What is your return policy?

• When will my order ship?

Shipping and Returns

• How do I return or exchange my online order?

• When will my order ship and what are my shipping charges?

• What is the return policy?

Guarantees

• Low Price Guarantee

• Privacy Policy

• Security

Pricing and Billing

• Do I have to pay sales tax?

• I have a question on my charges.

• I need a copy of my receipt/invoice.

• When will my credit appear on my account?

• When will my credit card be charged?

Buyer's Guide

• How do I buy/redeem a gift certificate?

• How do I find my product?

• How do I navigate the site?

• How do I use a coupon?

Additional Support

• Memphis Tigers Football Games Bag Policy

Textbook Buyback and Returns

• Tiger PREP

• How do I contact you?